Help center / Academy and certificates
Name, privacy, and removal
What the verify page shows about you, how to correct your name, and how to ask for removal.
Updated 2026-11-04
Your name is hidden
The public verify page does not show your name. It shows "Verified credential holder", the course, the date, and the status. There is no setting to show your name. If you want it shown, email hello@daycaremap.fyi. We decide each request.
The verify page is public
Anyone with the link can open the verify page. Search engines can list it.
Correct your name
A certificate keeps the name it had when it was issued. A later change to your account name does not change it. To correct a name, email hello@daycaremap.fyi with your code and the right name.
Ask for removal
Email hello@daycaremap.fyi from the address on your account. Give your code and say what you want removed.
If you ask us to erase your account, we remove your name from your certificates and cut the link to you. We do this by hand. We keep the certificate itself, so anyone who holds a copy can still verify it. The verify page then reads "Verified credential holder".
Still need help? hello@daycaremap.fyi